AI-Native CRM for Service Businesses
AI-Native CRM for Service Businesses
Faster operations. Lower costs. Accelerated growth.
Faster operations. Lower costs. Accelerated growth.
Discover what Connected can do for your business !
Focus
Focus
Connected addresses the root causes driving the high costs of customer service solutions
Connected addresses the root causes driving the high costs of customer service solutions
Connected addresses the root causes driving the high costs of customer service solutions
Break Silos
Unify customer data across organization and services
Break Silos
Unify customer data across organization and services
Break Silos
Unify customer data across organization and services
Bridge Gaps
Connect teams and workflows seamlessly
Bridge Gaps
Connect teams and workflows seamlessly
Bridge Gaps
Connect teams and workflows seamlessly
Unlock Insights
Replace fragmented solutions with integrated intelligence
Unlock Insights
Replace fragmented solutions with integrated intelligence
Unlock Insights
Replace fragmented solutions with integrated intelligence
Outcomes
Outcomes
Connected delivers greater speed and scale at lower cost
Connected delivers greater speed and scale at lower cost
Connected delivers greater speed and scale at lower cost
Increase Speed
Move faster across every service interaction
Increase Speed
Move faster across every service interaction
Increase Speed
Move faster across every service interaction
Reduce Cost
Lower overhead with consistent execution
Reduce Cost
Lower overhead with consistent execution
Operational Efficiency
Streamline operations for agents, customers, and systems
Scale Growth
Easily deploy and evolve purpose-built apps
Scale Growth
Easily deploy and evolve purpose-built apps
Scale Growth
Easily deploy and evolve purpose-built apps
Frameworks
Frameworks
Connected provides the foundations for scalable, AI-driven customer service
Connected provides the foundations for scalable, AI-driven customer service
Connected provides the foundations for scalable, AI-driven customer service
Generative AI
Build service applications faster
Generative AI
Build service applications faster
Generative AI
Build service applications faster
Agentic AI
Automate and adapt operations
Agentic AI
Automate and adapt operations
Agentic AI
Automate and adapt operations
Recommendation AI
Improve outcomes with actionable insights
Recommendation AI
Improve outcomes with actionable insights
Recommendation AI
Improve outcomes with actionable insights
Values
Values
Connected empowers businesses to deliver service that is consistent, transparent, and trusted
Connected empowers businesses to deliver service that is consistent, transparent, and trusted
Connected empowers businesses to deliver service that is consistent, transparent, and trusted
Empathy
Deliver meaningful experiences in every interaction
Empathy
Deliver meaningful experiences in every interaction
Empathy
Deliver meaningful experiences in every interaction
Transparency
Ensure visibility across all processes
Transparency
Ensure visibility across all processes
Transparency
Ensure visibility across all processes
Trust
Safeguard data security in every exchange
Trust
Safeguard data security in every exchange
Trust
Safeguard data security in every exchange
Platform
Platform
Connected is an AI-native platform purpose built for agility across the customer service value chain.
Connected is an AI-native platform purpose built for agility across the customer service value chain.
Business Specific Customer Service Applications
Business
Organizations
Customers
Services
Values
Empathy
Transparency
Trust
AI
Generative
Agents
Recommendations
Connected on
Outcomes
Faster Operations
Lower Cost
Accelerated Growth
Experiences
Service-Centric Foundation
Data
Actions
Insights
Augmented by
Business Specific Customer Service Applications
Business
Organizations
Customers
Services
Values
Empathy
Transparency
Trust
AI
Generative
Agents
Recommendations
Connected on
Outcomes
Faster Operations
Lower Cost
Accelerated Growth
Experiences
Service-Centric Foundation
Data
Actions
Insights
Augmented by
Business Specific Customer Service Applications
Business
Organizations
Customers
Services
Values
Empathy
Transparency
Trust
AI
Generative
Agents
Recommendations
Connected on
Outcomes
Faster Operations
Lower Cost
Accelerated Growth
Experiences
Service-Centric Foundation
Data
Actions
Insights
Augmented by
